atlantis88 Privacy Policy

atlantis88 ("we", "us", "the Platform") is committed to protecting the personal data of our registered users and visitors. This Privacy Policy describes how we collect, store, use, and share your personal information when you use the atlantis88 platform.

This policy is written to be straightforward and readable. We want our users — especially Filipino players in Manila, Quezon City, Cebu, Davao, and across the rest of the Philippines — to clearly understand how their data is handled. If you have any questions after reading this, contact us at [email protected].

This Privacy Policy forms part of the atlantis88 Terms & Conditions. By using the platform, you confirm your acceptance of both documents.

We collect personal data from you in the following ways:

Data you provide directly:

• Registration details: full name, date of birth, email address, mobile number, and residential address.
• Identity verification (KYC) documents: government-issued ID and payment method verification documents.
• Account preferences and communication settings.
• Support correspondence: messages, queries, and any attachments you send to our support team.

Data collected automatically:

• Device and browser information: device type, operating system, browser version, and screen resolution.
• IP address and approximate location (used for fraud detection and access management, not precise geolocation tracking).
• Session data: login times, session duration, pages visited, and features accessed.
• Transaction data: deposits, withdrawals, bet amounts, game activity, and balance history.
• Cookie data as described in Section 6.

atlantis88 uses the personal data collected for the following purposes:

• Account management: Creating, maintaining, and securing your account. This includes login authentication via OTP, password resets, and session management.
• Transaction processing: Processing deposits in Philippine Peso through supported local banking and e-wallet channels, and processing withdrawal requests to verified payment accounts.
• Identity verification (KYC): Verifying your identity before processing your first withdrawal and whenever we have a reasonable obligation to confirm account ownership.
• Fraud prevention and security: Detecting and preventing unauthorised access, suspicious activity, bonus abuse, and other fraudulent behaviour on the platform.
• Platform improvement: Analysing aggregated usage patterns to improve game performance, navigation, and overall user experience.
• Responsible gaming: Monitoring account behaviour to support responsible gaming obligations, including identifying patterns that may indicate problem gambling.
• Customer support: Responding to queries, resolving disputes, and managing support interactions.
• Legal and compliance obligations: Meeting record-keeping and reporting requirements as applicable.

We do not use your data to serve advertising for third-party products. We do not build marketing profiles to sell to advertisers.

atlantis88 does not sell your personal data. We may share your data with third parties only in the following limited circumstances:

• Service providers: Vendors who help us operate the platform, including payment processors, KYC verification providers, and infrastructure hosting partners. These parties are bound by confidentiality obligations and may only use your data for the specific services they provide to us.
• Game providers: Some games in the atlantis88 Game Lobby are provided by third-party game studios. Your in-game activity may be processed by the relevant provider's servers. These providers operate under their own security standards and are selected based on their reliability and data handling practices.
• Legal requirements: Where required by applicable law, regulation, or valid legal process, we may disclose personal data to the relevant authority. We will only do so to the extent required and will notify you where legally permitted.
• Business continuity: In the event of a merger, acquisition, or restructuring of atlantis88 operations, your data may be transferred to the successor entity under the same or equivalent privacy protections.

atlantis88 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. These measures include:

• SSL encryption applied to all data transmitted between your device and our servers.
• OTP-based authentication for account login and sensitive account actions.
• Access controls limiting internal access to personal data to staff who need it to perform their role.
• Secure data storage with industry-standard encryption for data held at rest.
• Fraud detection systems that monitor account activity for anomalies in real time.

While we apply strong security practices, no platform can guarantee absolute security against all possible threats. You are also responsible for keeping your login credentials confidential. Never share your password or OTP codes with anyone — including people claiming to represent atlantis88 support.

atlantis88 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how it is being used. We use three main types:

• Essential cookies: Required for the platform to function. These maintain your login session, keep your account authenticated between page loads, and enable the Game Lobby to operate correctly. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Used to measure how the platform is used — which sections are visited most, how long sessions last, and where errors occur. This data is collected in aggregate and is not linked to individual identities. It is used to improve the platform.
• Preference cookies: Store your settings and preferences across sessions, such as language and display options, so you do not need to re-configure them each time you log in.

You can control and delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may behave differently. For guidance on managing cookies in your browser, refer to your browser's built-in help resources. atlantis88 does not use cookies to track your activity across other websites.

atlantis88 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required to meet our operational and legal obligations. Key retention principles include:

• Account registration and identity data is retained for the duration of your account and for a period after closure to meet applicable record-keeping requirements.
• Transaction records, including deposits, withdrawals, and bet history, are retained for a minimum period as required for financial and compliance purposes.
• Support correspondence is retained for a reasonable period after the query is resolved.
• When data is no longer needed for any legitimate purpose, it is deleted or anonymised in accordance with our internal data lifecycle procedures.

If you request account closure, your data will be retained for the minimum period required by our obligations before being deleted or anonymised. You will not receive marketing communications from atlantis88 after your account is closed.

As a registered user of the atlantis88 platform, you have the following rights regarding your personal data:

The atlantis88 platform is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that an account was registered by someone below the minimum age, that account will be suspended immediately and any associated data handled in accordance with our retention and deletion procedures.

If you believe a minor has registered or is using an atlantis88 account, please contact us at [email protected] so we can investigate and take appropriate action promptly.

atlantis88 may update this Privacy Policy from time to time. When we make changes, the "Last updated" date at the top of this page will be revised. For significant changes that materially affect how your data is processed, we will notify registered users through their account or on-file contact details where appropriate.

We recommend reviewing this page periodically. Your continued use of the platform after a policy update constitutes your acceptance of the revised Privacy Policy.

For any questions, concerns, or requests related to this Privacy Policy or to the personal data atlantis88 holds about you, please reach out to our support team:

For questions about responsible gaming or to request self-exclusion, please visit the Responsible Gaming page where dedicated guidance is available.